FAQ


*All Custom Lowtide Longboards are made to order.  

Once an order has been placed and paid for there is a 3 week turnaround.  

2 weeks for production and 1 week for shipping.

We ship with USPS (3-6 day shipping)and you will receive a tracking number once it is shipped.


*Every board we make will be gripped with Clear Lucid Grip 


LowTide boards are made to be everyday cruisers.  We do not make boards for tricks, dancing, or downhill. If you are creating a custom longboard with us you can choose the cutout you would like on your board,  but if we feel it may not be safe or the board would not be stable we will notify you and will work with you on creating a cutout that works with the idea you had in mind!


*We do not accept returns or exchanges


*If you are a store owner and want to carry Lowtide Longboards please email us at Lowtide.longboards@yahoo.com